Magic in the Room #22: Unlocking EQ – Ensuring Accountability

July 21, 2020

The second discovery along the  EQ spectrum  is  ensuring accountability.  To ensure the type of accountability needed to execute successfully, we should focus on how accountable we are and also invite accountability from others. In this episode, Luke, Chris, and Hannah explore what accountability is and how to achieve higher levels of accountability for ourselves and our teams.

To be accountable is to answer for specific actions or decisions. Accountability is assuming personal responsibility for ensuring the execution of a particular deliverable within a specific timeframe. But its foundations are built on purpose and understanding why we’re doing the things that we’re doing. If we are serious about advancing our mission and achieving our goals, we need to identify what we are responsible for? Not what do we have the right to avoid?

 

It’s the differentiated and courageous ones who accept the responsibility to achieve the highest possible good in their roles. The sooner we accept it, the easier it becomes. Life is hard. There’s no top performer out there, who sits around with his feet on the table while eating a Danish and having coffee. That’s not the way life works.

 

Hannah, Chris, and Luke reflect on their childhood chores and how they helped shape who they are today. Luke also shares how a recent interview with mindfulness and mental health expert  Oksana Esberard  taught him to focus his efforts on the things that are most important and not just around the things that our unconscious mind might think are most efficient at keeping us alive and fed and, and sheltered.

 

Ultimately, accountability is understanding what you need to do today to make the day matter. Chris shares how he wants to be more aggressive about delivering results around things that aren’t comfortable, or he enjoys. But it’s not just about what he wants to do; it’s the things that they can make happen collectively as a team and understand his role in that.

 

Luke thinks more about the people that he is accountable to. After 17 years of marriage, he admits that he can improve how he takes ownership of communicating better. This could be as simple as saying, here’s a plan of what I want to accomplish today. What do you feel about that? A simple improvement like this would help them move forward together.

 

Hannah shares why she wants to be accountable for identifying the impact of what will move things forward and make everything else easier. Finding the high impact thing that she can commit to, even if that’s just one thing today, it’s precisely what she will be proudly accountable for.

 

How will you work on purpose and getting clear about your rules and commitments in your own life? We would love to hear more about how you will be transforming mindsets to develop highly accountable leaders.

 

January 12, 2026
In this episode of Magic in the Room, Luke, Hannah, and Chris delve into the timely topic of hope versus cynicism in leadership, particularly in a world rife with uncertainty and negativity. The discussion focuses on whether hope alone is sufficient for transformational leadership or if, in environments steeped in cynicism, leaders must amplify their energy and intentionality, sometimes matching the intensity of cynics to move organizations forward. They examine the "hope recipe," which involves envisioning a better future, creating a pathway, and having agency. They also discuss the difficulty of maintaining agency when systems, culture, or fatigue threaten to sap it. They differentiate between strategically "letting go" and simply "giving up," emphasizing the importance of support, accountability, and self-awareness as antidotes to cynicism. 
By Sarah Whitfield December 3, 2025
In this episode of "Magic in the Room," Luke, Hannah, and Chris unpack the difference between being busy and being truly impactful, exploring why organizations often get stuck in high-activity, low-impact cycles. They identify five common contributors: compliance-heavy environments, resistance to change, disconnected decision-makers, fear-driven “CYA” cultures, and firefighting systems that reward heroics over long-term strategy. From there, they highlight what creates real impact: clarity of purpose, agency, curiosity, intentionality, and the discipline to question assumptions and align action with a meaningful “why.” The conversation encourages leaders to build awareness of their strengths, design systems that support healthy impact, maintain congruence between their public and private influence, and cultivate the kind of presence that can genuinely move a room. 
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