Use the Six Discoveries in 2022
January 12, 2022
The end of the year is a great time to reflect on 2021 and plan for 2022. Below you will find a guide for using The Six Discoveries to reflect on the past year.
Why it matters: If we do not take time to reflect on our experiences we do not learn from them, and we do not adjust our course for the future. No matter the form, reflection helps us learn and grow.
Go deeper: The Six Discoveries are six areas of focus for anyone who wants to become their best. For a full explanation be sure and listen to Ep 71 of Magic in the Room.
What's next: Use the reflection questions below to evaluate the past year, and plan for the next. This is a valuable exercise anytime, not just the end of the year.
Ignitor Mindset: Cultivate a growth and outward mindset
- In the last year, what are the challenges I embraced? How did I grow?
- In the last year, how did I take other peoples needs and desires into account when I made decisions?
- For the next year, what challenges or learning am I avoiding that I need to embrace?
- For the Next year, who do I need to seek out and understand their needs before making decisions or taking action?
Role Clarity: Clearly identify your roles, and what it means to be successful at each
- What role was I most effective at this year? Why?
- In what areas must I work to define my role more clearly?
- Is there a role I need to take on or stop doing?
Purpose Clarity: Declare an authentic purpose
- What is my purpose? Does it need to be revised?
- What did I do to live my purpose this year?
- What areas do I need to focus on in the coming year to be even more effective?
Commitments: Take action on your daily commitments
- What commitment did I keep this year? What was the result?
- What commitments do I need to get rid of, change, or add for the next year to activate my purpose?
Execution: Do the projects and learn the skills needed to live your purpose.
- What projects were finished this year that need to be celebrated?
- What do you need to learn or plan for next year to execute more effectively?
Resilience: Recover quickly from disruption and sustain performance
- How did I show resilience this year?
- What assumptions kept me from being resilient this year?
- What practices do I need to embrace to become an authentically resilient person?
The bottom line: Using these questions to get ready for the coming year will help you learn and grow in effectiveness. Let us know what you learn about yourself and your plans for the coming year.
Go deeper: To hear Hannah, Luke, and Chris answer some of these questions for themselves and model how this reflection can work check on Ep 83 of Magic in the Room.
In this episode of Magic in the Room, Luke, Hannah, and Chris explore how the concept of mattering transforms customer experience through their practical GUEST framework. Building on the idea that people thrive when they feel noticed, affirmed, and valued, they argue that exceptional service is not just about efficiency or technical competence, but about intentionally designing experiences where guests truly feel significant. They unpack the five elements of the GUEST model: Greet with empathy, Uncover needs, Express gratitude, Share names, and Teach benefits. They show how each step reinforces belonging and loyalty, whether in a 30-second interaction or a 30-year relationship. The conversation highlights the difference between service and hospitality, the power of recovery when mistakes occur, and the leadership responsibility to embed mattering into culture rather than leaving it to chance.
In this episode of Magic in the Room, Luke, Hannah, and Chris explore the lessons, transitions, and leadership insights they’re carrying forward into 2026, emphasizing the importance of narrowing focus, letting go of resistance, and aligning with natural rhythms to create meaningful momentum. They discuss how personal and professional growth often emerges through periods of chaos and transition, highlighting themes such as intentionality, subtraction as a multiplier, and the courage required to release control, certainty, and outdated habits. Drawing on their work with purpose-driven organizations, they explain how leadership transformation begins internally, noting that organizational change is inseparable from personal development and mindset shifts. They also explore how embracing disturbance, addressing root causes instead of symptoms, and cultivating hope rather than cynicism can unlock resilience, stronger culture, and long-term performance.