Magic in the Room #141: A Blueprint for High Performance with Guest Danny Langloss
March 26, 2023
Danny Langloss has been a police officer and chief. He is currently a city manager. In this Magic in the Room episode, he joins Hannah and Luke to give a blueprint for high performance based on his experience leading through crisis and change. Listen for several key strategies, including inviting feedback, giving people ownership of the organization's vision, and increasing employee engagement.
Listen now on your favorite platform!
Find Danny:
- On LInkedIn at: www.linkedin.com/in/dannylangloss/
- Or on his website at www.dannylangloss.com
Credits:
- This episode of Magic in the Room was recorded onsite in Chicago during the NLV conference.
- Music by evangrimmusic.com

In this episode of Magic in the Room, Luke, Hannah, and Chris delve into the timely topic of hope versus cynicism in leadership, particularly in a world rife with uncertainty and negativity. The discussion focuses on whether hope alone is sufficient for transformational leadership or if, in environments steeped in cynicism, leaders must amplify their energy and intentionality, sometimes matching the intensity of cynics to move organizations forward. They examine the "hope recipe," which involves envisioning a better future, creating a pathway, and having agency. They also discuss the difficulty of maintaining agency when systems, culture, or fatigue threaten to sap it. They differentiate between strategically "letting go" and simply "giving up," emphasizing the importance of support, accountability, and self-awareness as antidotes to cynicism.

In this episode of "Magic in the Room," Luke, Hannah, and Chris unpack the difference between being busy and being truly impactful, exploring why organizations often get stuck in high-activity, low-impact cycles. They identify five common contributors: compliance-heavy environments, resistance to change, disconnected decision-makers, fear-driven “CYA” cultures, and firefighting systems that reward heroics over long-term strategy. From there, they highlight what creates real impact: clarity of purpose, agency, curiosity, intentionality, and the discipline to question assumptions and align action with a meaningful “why.” The conversation encourages leaders to build awareness of their strengths, design systems that support healthy impact, maintain congruence between their public and private influence, and cultivate the kind of presence that can genuinely move a room.
