Magic in the Room #170: Elevating the Heart of the Company with Guest Ben Scholl

October 15, 2023

In today’s episode of Magic in the Room, Chris and guest Ben Scholl talk about how leaders can cultivate a vibrant and sustainable brand by helping team members thrive. Ben and Chris take on this topic through the lens of the hotel industry, but the three principles are the same in every context: create clear paths to growth, involve everyone in product design, and intentionally create human connection. 

Listen now on your favorite platform!

 

Find the article that goes with this episode at www.purposeandperformancegroup.com/elevating-housekeeping-roles-in-hotel-operations 

 

Credits: 

  • This episode of Magic in the Room was recorded onsite in Big Sky, Montana 
  • Music by Evan Grim. Find his music on Apple Music
By Sarah Whitfield August 5, 2025
In this episode of "Magic in the Room," Luke Freeman sits down with Mike Day, founder and CEO of Tribal Hub. This episode explores the rapidly evolving landscape of tribal technology leadership, focusing on unique challenges and opportunities in tribal enterprises. They unveil the new Certified Tribal Technology Practitioner program, designed to close skill gaps in both technical proficiency and essential soft skills for aspiring and seasoned technology leaders in tribal contexts. Hear insights on building effective teams, coaching, strategic communication, and the importance of understanding tribal culture, sovereignty, and self-sufficiency. Learn how this hands-on certification, from industry assessment to personal development plans and one-on-one coaching, aims to empower leaders to drive transformational change in their organizations. Discover more about the inaugural program at tribalhub.com and why investing in people is key to sustaining vibrant tribal communities.
July 1, 2025
In this episode of "Magic in the Room," hosts Luke and Chris are joined by Sara Hardwick of Giftology to explore the concept of Return on Relationship. They discuss how investing in authentic, intentional relationships, both internally within teams and externally with clients and partners, can drive loyalty and long-term business outcomes. Sara shares her journey into the world of strategic gifting and highlights the philosophy behind Giftology, including the power of delight, personalized systems of care, and the importance of playing the long game in leadership and marketing. The conversation also introduces the Rich Relationship Society, a community built to help leaders implement these practices in meaningful ways.
Show More