Magic in the Room #182: Navigating Conflict
June 4, 2024
In today’s Magic in the Room episode, Hannah, Luke, and Chris continue our series on the skills leaders need to build effective teams. Conflict is inevitable, so leaders must learn to navigate it effectively. The first step is to change how we think about conflict. Not all conflict is bad, and some types of conflict are helpful. We can build more effective teams if we learn to encourage helpful conflict and manage harmful conflict.
Listen now on your favorite platform!
- YouTube
- Apple Podcasts
- Spotify
Credits:
- This episode of Magic in the Room was recorded onsite in Tulsa, OK
- Music by Evan Grim. Find his music on
Apple Music
In this episode of "Magic in the Room," hosts Luke and Chris are joined by Sara Hardwick of Giftology to explore the concept of Return on Relationship. They discuss how investing in authentic, intentional relationships, both internally within teams and externally with clients and partners, can drive loyalty and long-term business outcomes. Sara shares her journey into the world of strategic gifting and highlights the philosophy behind Giftology, including the power of delight, personalized systems of care, and the importance of playing the long game in leadership and marketing. The conversation also introduces the Rich Relationship Society, a community built to help leaders implement these practices in meaningful ways.
In this episode of "Magic in the Room," hosts Luke, Hannah, and Chris delve into the themes of leadership, agency, and emotional regulation amidst chaos. They discuss how leaders can maintain control and purpose when faced with unexpected challenges or disruptions, emphasizing the importance of not succumbing to emotional hijacks. The conversation highlights the concept of "amygdala hijack," where emotional responses can override rational thinking, and the need for leaders to remain intentional and mindful in their reactions. They also explore the idea of maintaining emotional bank accounts, where relationships are built through consistent positive interactions, and the dangers of making impulsive withdrawals during moments of emotional flooding.