Magic in the Room #78: Creating a Better Way With Chandy O'Neal
December 1, 2021
The foodservice and hospitality industry can be a tough place to work. Chandy O'Neal is working toward a better way.
The foodservice and hospitality industry can be a hard place to work. The fast pace, high stress, and high turnover can combine to create unhealthy work environments. However, it does not have to be that way. In this episode of Magic in the Room, Hannah, Ben, and Chandy O'Neal talk about her desire to create a better way for an industry ready for change.
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Music by evangrimmusic.com
Recorded at storycatcher.studio
Support from techblogwriter.co.uk

In this episode of "Magic in the Room," hosts Luke and Chris are joined by Sara Hardwick of Giftology to explore the concept of Return on Relationship. They discuss how investing in authentic, intentional relationships, both internally within teams and externally with clients and partners, can drive loyalty and long-term business outcomes. Sara shares her journey into the world of strategic gifting and highlights the philosophy behind Giftology, including the power of delight, personalized systems of care, and the importance of playing the long game in leadership and marketing. The conversation also introduces the Rich Relationship Society, a community built to help leaders implement these practices in meaningful ways.

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