Magic in the Room #78: Creating a Better Way With Chandy O'Neal
December 1, 2021
The foodservice and hospitality industry can be a tough place to work. Chandy O'Neal is working toward a better way.
The foodservice and hospitality industry can be a hard place to work. The fast pace, high stress, and high turnover can combine to create unhealthy work environments. However, it does not have to be that way. In this episode of Magic in the Room, Hannah, Ben, and Chandy O'Neal talk about her desire to create a better way for an industry ready for change.
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Music by evangrimmusic.com
Recorded at storycatcher.studio
Support from techblogwriter.co.uk
In this episode of "Magic in the Room," hosts Luke, Hannah, and Chris delve into the themes of leadership, agency, and emotional regulation amidst chaos. They discuss how leaders can maintain control and purpose when faced with unexpected challenges or disruptions, emphasizing the importance of not succumbing to emotional hijacks. The conversation highlights the concept of "amygdala hijack," where emotional responses can override rational thinking, and the need for leaders to remain intentional and mindful in their reactions. They also explore the idea of maintaining emotional bank accounts, where relationships are built through consistent positive interactions, and the dangers of making impulsive withdrawals during moments of emotional flooding.
In this episode of "Magic in the Room," hosts Hannah Bratterud, Chris Province, and Luke Freeman delve into the complexities of leadership, particularly when dealing with personal and professional challenges that aren't covered by standard policies. They discuss the importance of embracing a holistic community approach in workplaces, where personal and work lives intersect, and the difficulties leaders face when unexpected events, such as illness or loss, occur. The conversation is deeply personal, as Chris shares the story of his late friend Doug, highlighting the impact of personal relationships on professional environments. The discussion highlights the need for strategic planning that includes contingencies for unexpected disruptions and the importance of vulnerability and open communication in building trust within teams.